How long will my order take to ship?

We do our best to process purchases placed during normal business hours (Monday through Friday) within 1-3 business days. Please note that orders placed during the holiday season and sale periods may take 5-7 business days to process and ship.

How long will it take my order to arrive?

On average, orders are estimated to deliver within 5-10 business days. Actual delivery times may vary depending on shipping location.

How can I track my order?

Once your order has shipped you should receive a confirmation with your tracking number and link attached.

Can I change or cancel my order?

To provide the fastest possible delivery to our customers, orders are immediately sent for processing. For this reason, we are unable to cancel or modify an order once it has been placed. 

If there is an error with your order, please email escape@sloaneainsley.com and we will do everything we possibly can to assist you